Customer Satisfaction Survey

As you know, Computers, Networks & Support (CNS) has built a solid reputation for achieving customer satisfaction. We have grown our company's foundations on the excellent service(s) we provide our clients. CNS has grown strong because of the key principles we follow every day.

We want to make sure we are exceeding your expectations. Please fill out our survey and let us know what you think of the service you have received.
* Denotes required field
* Rate our timeliness of our company when responding to your needs.
 5 Excellent 
 4 Good 
 3 Neutral 
 2 Bad 
 1 Very Bad 
* Rate the courtesy and professionalism of our staff when working with you to resolve your computer issues.
 5 Excellent 
 4 Good 
 3 Neutral 
 2 Bad 
 1 Very Bad 
* Rate the overall quality of customer service provided
 5 Excellent 
 4 Good 
 3 Neutral 
 2 Bad 
 1 Very Bad 
* Would you recommend CNS to others?
 Yes 
 No 
 Maybe 
* Would you use CNS in the future?
 Yes 
 No 
* Would you consider a monthly service agreement
(For a nominal monthly fee you can receive unlimited support for service such as (but not limited to) virus removal, tune-up and remote service)
 Yes 
 No 
 Maybe 
* Are you aware of all of the services that we provide to our
customers?
 Yes 
 No 
 Unsure 
* How did you hear about us?
If other, please specify
Comments:
* How would you rate CNS Overall:
 5 Excellent 
 4 Good 
 3 Neutral 
 2 Bad 
 1 Very Bad 
* May we have your permission to publicly post your comments?
 Yes 
 No 
Name
Email Address

Your e-mail address will never be made public, nor will it be loaned,
given or sold to any business and/or individual

 

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